Privacy Policy

This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from https://ayuvana.in.

Personal Information We Collect

When you visit the Site, we automatically collect certain information about your device, including details about your web browser, IP address, time zone, and some of the cookies that are installed on your device.

Additionally, as you browse this website, we collect information about:

  • The individual web pages or products that you view,

  • What websites or search terms referred you to the site, and

  • How you interact with this website.

We refer to this automatically collected information as “Device Information.”

We collect Device Information using the following technologies:

  • Cookies – Data files placed on your device, often including an anonymous unique identifier. For more details and how to disable cookies, visit: allaboutcookies.org.

  • Log Files – Track actions occurring on the site, and collect data such as your IP address, browser type, Internet Service Provider, referring/exit pages, and date/time stamps.

  • Web Beacons, Tags, and Pixels – Electronic files used to record information about how you browse the site.

Order Information

When you make (or attempt to make) a purchase through the Site, we collect certain details from you, including:

  • Name,

  • Billing address,

  • Shipping address,

  • Payment information (including credit card numbers),

  • Email address, and

  • Phone number.

We call this “Order Information.”

When we talk about “Personal Information” in this Privacy Policy, we mean both Device Information and Order Information.

How Do We Use Your Personal Information?

We use the Order Information that we collect generally to fulfill any orders placed through the site (including processing payment, arranging shipping, and providing invoices/order confirmations).

Additionally, we use this Order Information to:

  • Communicate with you,

  • Screen our orders for potential risk or fraud, and

  • Provide you with information or advertising (in line with your shared preferences) related to our products or services.

We use the Device Information that we collect to help us:

  • Screen for potential risk and fraud (especially IP address), and

  • Improve and optimize our site (e.g., by generating analytics about browsing behavior, or evaluating marketing/advertising campaign performance).

Sharing Your Personal Information

We share your Personal Information with third parties to help us use it as described above.

We may also share your Personal Information:

  • To comply with applicable laws/regulations,

  • To respond to lawful requests (e.g., subpoena, search warrant), or

  • To otherwise protect our rights.

Behavioural Advertising

We use your Personal Information to provide targeted advertisements or marketing communications we believe may interest you.

For more details, visit the Network Advertising Initiative (NAI) educational page:
http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work

You can opt out of targeted advertising via:

Or opt out of several services via: Digital Advertising Alliance Opt-out.

Do Not Track

We do not alter our site’s data collection and use practices when we see a “Do Not Track” signal from your browser.

Your Rights

If you are a European resident:

  • You have the right to access the personal information we hold about you,

  • You may request correction, updates, or deletion.

To exercise this right, please contact us at the information provided below.

We process your information to:

  • Fulfill contracts (e.g., when you place an order), or

  • Pursue legitimate business interests listed above.

Data Retention

When you place an order, we will maintain your Order Information for records unless/until you ask us to delete it.

However, we may retain data if:

  • Required by law/regulations,

  • Needed to prevent fraud or future abuse,

  • Necessary to exercise legal rights or defend claims, or

  • For other legitimate business purposes.

We may also retain anonymized data for analytical/research purposes.

Changes

We may update this Privacy Policy occasionally to reflect:

  • Changes to our practices, or

  • Operational, legal, or regulatory reasons.

Opt-Out

You may opt out of promotional/marketing communications after setting up an account.

If you don’t wish to receive promotional emails:

  • Click Unsubscribe in the email, or

  • Write to our Customer Support at info@ayuvana.in.

Minors

This site is not intended for individuals under the age of 16.

Contact Us

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e‑mail at info@ayuvana.in or by mail using the details provided below:

Ayuvana Nutraceutical Pvt Ltd
[Re: Privacy Compliance Officer]
H. No 94, Third Floor, Block-B, Sector-13, Pocket-10
Dwarka, N.S.I.T., South West Delhi
New Delhi, Delhi 110078, India